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About us

We are a young association still in its formative years; AICR New Zealand has the potential to grow into a vibrant national body of professionals, with a passion to promote the Hotel Front Office, as an exciting, challenging, rewarding career option, while maintaining the highest standard of personal service and care.

A key focus will be the ‘Receptionist of the Year’ competition, followed by establishing regional networks into regional branches, and setting up communication bases to create a working and supportive association at both regional and national levels.

Each section will be responsible for arranging meetings and providing opportunities for the members in their area, as well as national and international opportunities as they become available.

Membership to AICR New Zealand, also gets you membership to AICR - Amicale Internationale des Sous-Directeurs et Chefs de Réception des Grands Hôtels, more commonly known as The International Association of Deputy Managers and Reception heads of Luxury Hotels.

The AICR was founded in 1964, over the past 53 years has developed into an international organisation represented in over 16 countries and continuing to grow. It now provides Front Office Managers with an invaluable network offering:


• A friendly and professional support mechanism.
• Exchange of views, information and experiences.
• Forwarding of reservations making it easier for guests to move to an unknown hotel.
• The best young International receptionist of the year competition.
• Recruitment and ways to attract more staff into the industry.

Executive commitee
David Latu
Paweena Waraha Hilton Queenstown
Stefan Coetsee Heritage Auckland
David Latu
Raksha Ram

Vice President

H7485-FO1@accor.com

Israel Guido Sofitel Auckland
Neil Hemraj CityLife Auckland
Perry Chan
Israel Suarez - Guido
Neil Hemraj

Social Media and ROTY Manager

neilh@heritagehotels.co.nz

Nivzer Dadabhoy
Adrian Khoo

Membership Executive

Adriank@heritagehotels.co.nz

Hemal Ghetla
Payal Sharma

Wellington Delegate

payals@heritagehotels.co.nz

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